Comprehensive Privacy Notice


Arkhotech SPA better known as Arkhotech, with address at Paseo Bulnes 188, of 64, Santiago, Chile and internet portal www.arkho.io, is responsible for the use and protection of your personal data, and in this regard we inform you as follows:

For what purposes will we use your personal data?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

Response to messages from the contact form, Provision of any requested services

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

Identification and contact information

How can you access, rectify or cancel your personal data, or object to its use or exercise the revocation of consent?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to comercial@arkho.tech and must contain:

  • Holder's full name.

  • Address.

  • Phone.

  • E-mail address used on this website.

  • Copy of an official identification attached.

  • Subject "ARCO Rights".

 

Description of the purpose of the letter, which may include but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in case of revocation of consent, please note that not in all cases we can meet your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

How long will it take us to respond to your request?
20 days

d) By what means will we communicate the response to your request?
To the same e-mail address from which the request was sent.

Use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

Region in which the user is located, Type of user's browser, Type of user's operating system, Date and time of the start and end of a user's session, Web pages visited by a user, Searches performed by a user, Advertisements reviewed by a user, Lists and consumption habits on shopping pages, User's browser type, User's operating system type, Date and time of the start and end of a user's session, Web pages visited by a user, Lists and consumption habits on shopping pages.

These cookies, web beacons and other technologies can be disabled. To find out how to do this, please consult your browser's help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or from other causes. We are committed to keep this privacy notice updated on the changes that may occur and you can always consult the updates that exist on the website www.arkho.io.

Last update of this privacy notice: 16/02/2022

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