Key management indicators in the institution
Company
San Sebastian University
Industry
Education
Location
Santiago, Chile
Use Case
Data Analytics
Web site
https://www.uss.cl/
Company
San Sebastian University
Industry
Education
Location
Santiago, Chile
Use Case
Data Analytics
Web site
https://www.uss.cl/
Universidad San Sebastián is an educational institution that provides professional training in Chile. With a total of 4 campuses throughout the country and more than 25,000 students, the university is developing various initiatives to improve its management and decision-making. The university's educational project emphasizes a formative approach capable of welcoming a diversity of students, in the heart of a university community that contributes with an academically valid process, linked to the environment and oriented to the achievement of integral, competent, and supportive graduates.
Business challenges
It is in this context that Universidad San Sebastián considered the need to generate an integrated vision of management and key indicators for the different teams and constituent areas of the institution:
- Complexity for access to information and limited information for decision making. One of a DWH with many access and speed limitations.
- Decision making with time-limited information.
- Information treated based on manual processes for descriptive analysis; little use of business sources, increasing the cost of generating management indicators.
- Need to extend key management indicators to all areas and stakeholders.
Results
An integrated team was formed between USS and Arkhotech, supporting business information transversally for different units of the institution such as enrollment, teaching load, billing, evaluations, and follow-up. An integrated work approach was used to continuously detect needs and solve them through analytical data models, large-scale data transformation and enrichment processes, and business intelligence visualization tools.
Landscape for data analytics at USS
Part of the success and subsequent growth strategy for USS was based on the creation of a Data Lake for loading and governance of the institution's information in an automated process prepared for the university's situation. Through distributed information processes, prepared for scalability and efficiency, it is possible to obtain updated data catalogs in different analytical models optimized for management and enriching the data for consumption. Finally, the possibility of using the information in BI tools and dashboards was ensured by exposing the data to standard technologies.
Benefits
- Increased transversal visibility of the institution's management indicators, promoting a context of integral improvement for all areas.
- Incorporation of descriptive analytics and business intelligence, with indicators and data treatment processes that reduce analysis times.
- Incorporation of the institution's information sources such as ERP, Admissions, etc.
- Creation of more than 20 key indicators in Alerts, Collections, Teaching Evaluation, Graduation, etc. for the improvement of the institution's management.
- Preparation of an innovative, future-proof data strategy, which will enable the university to make use of more advanced cases using management information.
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